I took my vehicle for an 18,000 mile company @ Halfords Stafford, telling me it might get 3 hrs I went procuring,following an hour I obtained a phone contact telling me the support was likely well but my two front tyres needed replacing & ended up all the way down to the wire,, I was quoted costs in extra of £250.
If you intend to give the auto again towards the finance business at the conclusion of the arrangement then Indeed, It will likely be an issue With all the finance organization. It’s exactly as we described within the post previously mentioned.
This is certainly my 4th email in 2 months ive go through your reviews not on the lookout fantastic in your case I need to say. im not from the practice of repeating myself so if you would like understand what my complaint is i surgest you examine my emails you happen to be despatched all you need to know is the fact at my following accessible oppotunity which can be saturday early morning the fifth march i will be asking for a refund not a voucher a refund the manager in concern is louis at castlebromwich birmingham i dont know his surname failing that i will find the advice of the solicitor believe me when ive completed you'll wish you had hardly ever satisfied me
i questioned the MOT guy to check them and when he did he stated these brakes are dangerous because they are already equipped Improper and are carrying uneven on 1 aspect.
Went back residence and complaint to move Business they usually make branch manager connect with me again….but all he did , was attempting to make me fell I'm Improper not them….booked me in for refitting but I don’t want any of them to touch my automobile anymore. Also when my windscreen wipers around the radio goes fairly. …Evidently anything Incorrect!!!! Halfords NEVER Utilize them All over again!!!! HARLOW BRANCH ESPECJALLY….HOPELESS STUFF
I went for my initially MOT, which failed cuz of rear bearing ( one) to repair it Coastline 355£ with MOT hartley garage MOT (35£). My MOT was expired I had no preference than to repair it. Soon after I spoke using a expert, I realized which i happen to be “robbedâ€. I could do in every other garage for eighty£-100£. I did not have any comprehensive facts of what I paid for.. since they stated inside of a garage.. they're not allowed to deliver it! So I emailed to customer service to discover if every thing is OK. I acquired reply from Kate, that —-“I've investigated your fears and have discovered that possibly a clerical mistake has taken position or even a system mistake has incurred. We've got at this time moved onto a whole new system which gives price ranges and quotation and it seems on this occasion that you choose to had been charged for 2 wheel bearings in place of 1. Remember to be certain I have handed your fears into the Regional Manager to make sure the Autocentre are working with this system the right way and passed your worries for the pertinent Office to evaluate the new procedureâ€â€”- I spoke to guys in garage they explained they been Performing for really while there, and so they often happen to be utilizing the same procedure.
I dont usually do complaints its not in my desire. but on account of dropping a lot funds plus the supervisor in demand Along with the folkestone branch with not even thinking of any form payment for my shed off earnings.
I can not believe a corporation which include check here Halfords is not able to have simple areas for instance a cam belt kit and tyre sealant sent precisely the same working day.
Hi Sazz. It may well depend upon the finance firm. If it’s Mercedes-Benz Finance, it surely wasn’t the case a few years in the past but could possibly have changed by now. If the finance settlement is with a special finance business then it could be various.
I was so shocked which i almost fainted. the children are absolutely baffled – and no more even want bicycles. Our aspiration is more than.
two:fifty pm. I gathered the car from Halfords Autocentre. The technician didn’t report any hurt or intervention necessitating specific attention besides those described within the Halfords Support Report (front brake pads near to minimum and a person tyre to be replaced).
Told the store I would purchase the bicycle some where else as it absolutely was assured upcoming working day . Halfords has just misplaced a sale and also a shopper as it could possibly’t retain its claims.
It’s a finance organization prerequisite, not a warranty need. Your warranty rights are unaffected When you've got the car serviced somewhere else, given that the workshop follows the correct treatment and takes advantage of authentic parts here where by specified.
I phoned the Renault garage and spoke with a consumer solutions, and he said and I estimateâ€thats a tiny bit Extraordinary†he said he would've a phrase with Halfords for me, and so they miraculously came back again, with they would need to order them!!!